Go back to: Here are some answers to help you The BT Mini Hub doesn't support application sharing or port forwarding. Here's how to set up a Hub 4 or Hub 5. WPA2 - the default setting (we strongly recommend you use this). If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. Hub manager Hi I am trying to access my BT Hub to make settings and see what devices are connected. If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. Email Barry at barry@bigtechquestion.com. Have you tried Chrome or another browser. If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. Instead the Smart Hub 2 connects to the Openreach modem (or ONT). Here's how to set up a Hub 3. The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. 16h22. and many others. Enter your current password followed by your new one. Note: you'll need a Dynamic DNS service provider to use this feature. We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. How do I set up port forwarding on my BT Hub. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? >, How do I turn wireless on and off on the BT Hub? Click Advanced Settings Click Wireless Enter the admin password. This will open the Hub Manager, Enter the admin password. Wireless Instead the Home Hub 5 connects to the Openreach modem (or ONT). Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. If you do have a problem with the Wi-Fi, this may reveal what it is. >, How can I set up or change the admin password on my BT Hub? With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. 15h07. Then click on Advanced Settings. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. How do I change my Smart Hub's wireless settings? Youll also need to add a password hint. >. How do I use my Smart Hub as a modem only? It may be your browser causing the issue do check in its settings or in your Antivirus program. With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar Click on the title and picture of your Hub to see links to all our help. First, you need to connect to the router's web management page, so that you can change the settings that you want. If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. Fibre customers:Many faults can be fixed by power cycling the Openreach modem turning it off and on again. You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. This will open the Hub Manager. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar If you change this, you can check the strength of your new password - aim to get the strength bar fully green. You can edit names and devices anytime you want. Set the security level for your Hub's wireless connection -. It's not an extension socket. When searching for your Hub on your device, you'll have to select which band to connect to. Alternatively choose your Hub from the dropdown to find out how to connect. I am grateful for that thought, I have not used a microsoft browser for years! However, if the Wi-Fi has dropped out, you might not see the settings. If you've turned Separate Bands on, you'll be able to select the channel for each band. Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. The video below shows you how to set up your BT Smart Hub. Go to the Smart Hub 1 guide. From the Hub Manager, click on Advanced Settings, then Wireless. >, What is the Smart Wireless feature in my BT Hub? You dont want your neighbours taking advantage of the internet connection that youre paying for! You'll then be able to change these settings: Separate Bands. >, BT Home Hub 5 - Information and troubleshooting guide. If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? This table shows the main differences between them. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. Connect the power cable to your Hub, plug it in at the wall and switch the socket on. The default mode here is Mode 1. From the Hub Manager, click on Advanced Settings, then Wireless. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. They're on the back of your Hub. im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. on In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. >. If you've got Broadband (copper broadband) download the user guide below or follow these instructions. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. So my problem is nearly solved. Band Steering Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. To get the latest on your appointment, go to www.bt.com/ordertracking>. They'll give you all the details you need. A master socket is the main socket for the phone line in your home. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? With Band Steering on, the Hub steers your devices to the best wireless band for them. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Advanced settings Channels Every device that uses the internet sends its packets of data through specific ports. 16-08-2022 You can re-use your filter and Ethernet cables, so please keep them. Youll need the Admin Password for Hub Manager to make changes to the advanced settings. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. You can re-use your filter and Ethernet cables so please keep them. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. Enter your BT hub admin password. On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. Every device that uses the internet sends its packets of data through specific ports. Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. How do I restrict the wireless devices that can connect to my Hub? When your device connects, it automatically chooses the . Full Fibre customers wont use microfilters. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Our helpful guide shows you how to change the admin password on your BT Hub. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. Copyright 2022. >, How do I turn off BT Access Control for a device? Whats next? Next, select the first device that you want to control and choose the days and times for which you want to set limits. not the same as the wireless password. A master socket is the main socket for the phone line in your home. >. This table shows the main differences between them. >, How do I turn wireless on and off on the BT Hub? Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . You can turn it on or off. On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. The BT Hub manager lets you make changes to your BT Hub settings so you can get the best out of your wi-fi and broadband. Also, what to do if you've forgotten it. If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. Youll be asked to enter the new password twice, to make sure its correct. If you want to make any changes to the hub settings, you'll need the admin password. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. If you've still got problems, try our Broadband troubleshooter>. The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. Then follow these simple instructions: You will be asked to enter a password. on If you have it, unplug all your old broadband kit, including your old power plug. Unplug the battery pack from the power supply. on 3. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. >, Where do I find the default admin password for my BT Hub? >, How do I see which of my BT Hub's wireless bands my device is connected to? Press the Rescan button to make it scan again. Message 1 of 24 Manually assigning IP addresses on Smart Hub 2 Hi there. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Re: BT Smart Hub 2 manager and Windows 11. >, What is the Wireless mode feature on my BT Smart Hub? This means when you search for your Hub in the list of wireless names on your device you'll only see one. Depending on your socket type, you might need to use a filter. When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. The light on the front will change colours while your Hub sets itself up. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? If you dont have a battery unit, unplug the modem. There are a few things to try here. This means when you search for your Hub in the list of wireless names on your device you'll only see one. how do I find out what download speed I should be getting? Press 'Enter'. >, What is the Smart Wireless feature in my BT Hub? How do I assign multiple Static IP addresses on the Smart Hub? Make sure that your computer is connected to the Smart Hub via Ethernet or . This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. If it isn't blue, see connection troubleshooting below for help with connecting. Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. Every time a new device connects to your BT hub, Smart Setup automatically kicks in to prompt you to use all sorts of BT-specific services that you probably dont need. How do I set up port forwarding on my BT Hub? The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . BT hubs are the centrepiece of BT home broadband. Web admin interface of the BT Smart Hub 2 router. >, How do I turn off BT Access Control for a device? Well help you ease the pain and get you to a solution - fast! Struggling with your BT router login details? That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. This takes a few minutes. Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub How do you access the BT Smart Hub Manager? Any thoughts on this would be welcome. The light on the front will change colours while your Hub sets itself up. They're on the back of your Hub. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Looking for tips on how to squeeze the best performance from it? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You can configure your Hub to use Dynamic DNS. WPA-Auto - if you're having problems connecting older devices. The default BT Smart Hub IP Address is: 192.168.1.254. The Hub Manager is where you can change or view your Hubs settings. Alternatively choose your Hub from the dropdown to find out how to connect. It's not an extension socket, Press the Power button on the Hub to switch it on. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. >, How do I see which of my BT Hub's wireless bands my device is connected to? Your Hub will be called something like BTHub6-ABCD. Security type >, How can I set up or change the admin password on my BT Hub? How do you turn off wifi? If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. 16h12. If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. This site uses Akismet to reduce spam. None - anyone can connect to your wireless network without entering a password. If you're still having trouble try our community forum. Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. Select Save to store your changes. Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? When your device connects, it automatically chooses the best wireless band. Then fill in the details for your Dynamic DNS service. If all else fails, give BTs Helpdesk a call on 0800 800 150. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. How can I set up or change the admin password on my BT Hub? Press the Power button on the Hub to turn it on. First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. You'll need your Hub's wireless network name and password. BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. The password should now be changed to something of your choice. For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. The master socket is the main socket for the phone line in your home. Sorry not much help really. Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? It's not an extension socket. Try connecting your device to the router with an ethernet cable instead of using wireless. You can then enter your password in the usual field to access BT Hub Manager. Richard, I run Windows 11 and using Edge is fine. If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. How do I control the time when devices can access the internet on my Smart Hub? Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? How to access the Smart Hub Manager The Hub Manager is where you can change or view your Hub's settings. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). Click here for more about setting up Full Fibre yourself >. If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. If this happens get in touch with us. By default, your Smart Hub will have this switched off. Your hub is only accesible on your home LAN hence it is http and not https. Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. How do I view the devices connected to my Smart Hub? If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn 15h14. Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. Are you having problems with BT Hub Manager? Press the Power button on the back of the Hub to turn it on. Network Name If you want to make any changes to the hub settings, you'll need the admin password. By default, your Smart Hub will have this switched off. Note: it is Check that youre using a device that is connected to your BT broadband network. It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. No, it really is that simple. Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. on You'll find it on the back of the Hub if you haven't updated it. First of all, you need to be at home using a device thats connected to your BT broadband hub. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Once youre logged in youll see a button for Advanced Settings. Wait until the lights on the modem are solid green, then plug in the Smart Hub. This takes a few minutes. If you have it, unplug all your old broadband kit, including your old power plug. There are different ways to switch on access controls depending on which type of BT router you have: BT might think its smart but we know that plenty of broadband customers with a BT hub find the Smart Setup wizard pretty annoying. >, How do I set up port forwarding on my BT Hub? If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. Distinguished Sage, never noticed http vs https. It's also easy to see the Hub Manager across all devices. Your Hub will be called something like BT-XXYYXX. We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. 16-08-2022 My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. 16h26. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. Download the relevant user guide below or follow these instructions to get the fastest possible speed with your BT Smart Hub. Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. Wireless mode The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5.
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