citalia manage my booking

For car hire upgrades and further information please call us on 01293 839212* to book. Registered in England and Wales. ASSISTANCE. During the final cleaning any breakages/damage discovered will be reported to Citalia, who will contact you on your return to confirm the charges to be debited to your credit card. Manage your Flight. hotels in or close to town centres, or near to main roads or railways lines). Holidays in the Italian lakes take you to a region of elegant charm and natural beauty, where historic lakeside villages lie below epic mountain scenery. Should it be necessary for us to amend or cancel an accommodation only booking we cannot accept liability in respect to any costs you may incur in respect of any other service or product, including flights, you have purchased independently of Citalia. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. Where sea views are described as front sea view this means the view from the bedroom window faces the sea. We will answer your call and thank you for your continued patience**, -Read our customer support FAQsfor help withcustomer support queries -. Written authorisation from the other parent may be required if a child is travelling with one parent only. Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea. then click on "Manage" Select "Manage booking" Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. Company Number: 446617. - have difficulty moving quickly cannot sit in these seats. The advice can change so check regularly for updates. Please enter your booking details and click continue to display the payment screen. Travel Agents, please note that no commission is payable for our booking service. Call 01293 699327 For further information, visit the ABTA website at https://www.abta.com. Kitchen facilities: Where provided, these will normally consist of a minimum of 2 gas rings or electric hotplates, a refrigerator, cooking utensils, crockery and cutlery. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. Hoteliers normally charge for the use of a cot and service and the cost must be paid locally. Tel: (020) 7408 1254) for details. Offer is subject to change and can be withdrawn at any time. This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. Step back in time and enjoy spectacular scenery on board a luxurious train. Charges are payable locally for any additional facilities including sunbeds. Join now Additional login help It was very easy, aided by some very helpful staff who took me through the process.Telephone contact was also easy, unlike in most cases when booking things, with the phone being answered very quickly or my message being responded to very quickly.I would definitely use citalia again and a special . Specify dietary requirements, edit details, request and reserve seats. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. No food or baggage allowance is provided for children under two years old. You made a reservation through a travel agency -. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. The resort and hotel descriptions will help you identify those which are stated to be in quiet locations and those which may not be (eg. If you have any general trade support queries please e-mail tradesupport@travelopia.com and we will get back to you as quickly as possible. We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. I had to re-book a holiday to the Amalfi Coast. Well help you navigate the top sights and attractions of this wonderful island. Offer is subject to change and can be withdrawn at any time. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. These are often close or next to emergency exit doors, behind a bulkhead or behind a dividing wall. At the time of going to print British Citizens do not require a visa to visit Italy. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Terms and conditions apply. Booking Error | Citalia 01293 765055 Call us from 9am - 5.30pm Destinations Holiday Types Deals Inspire Me About Us Travel with Confidence Apologies, something has gone wrong Home Search error A problem has occurred whilst trying to put together your holiday. The cabin crew have the final say and we kindly ask that their decisions are respected. SIGN IN TO VOLARE X. Dear customer, before proceeding we consider it appropriate to inform you that, at the moment, the Volare area, the registration, your personal area and the correspondence relating to participation in the program are only available in Italian and . We have been helping our customers discover the very best of Italy for 90 years now. Only CAA approved seats are allowed on the aircraft and it is essential to check in early and bring the operating instructions. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. For further information, visit the ABTA website at https://www.abta.com. But ATOL protection does not apply to all holiday and travel services listed on this website. But ATOL protection does not apply to all holiday and travel services listed on this website. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. Baggage allowance varies between airlines, please ask us for up-to-date information. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. - under the age of 14 (whether accompanied or not). 01293 - Calls are charged at your provider's local or national rate. With stunning panoramic views across the gulf of Naples to Mount Vesuvius, the Grand Hotel President offers some of the best views in Sorrento in a peaceful setting. Please check with the airline if in doubt. This romantic break takes you to some of the most enchanting locations in north eastern Italy. In some Italian hotels a shower facility is provided in the bathroom, but without cubicle or curtains. Should we incur additional costs, these will be recovered from you. It is advisable to identify if there are any areas which it is best to avoid, particularly at night. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. Welcome to Citalia Online Payments The security of your personal information including payment details are very important to us, All details submitted are held in a secure environment and cannot be viewed by anyone else. Triple rooms: When 3 people share a room this is usually on the basis of adding an extra bed, (which may be a fold up bed), to a normal twin room and may be rather cramped. First for Balcony Safety: Balcony safety is an issue for adults as well as children. Follow us on Facebook also to keep up to date with everything that is new in the world of Citalia search Travelopia for Agents Offers valid on selected 2023 travel dates. For further information, visit the ABTA website at https://www.abta.com. An increasing number of airlines are choosing not to offer a complimentary meal in-flight and there may be a charge for in-flight refreshments. The UK Passport Service has to confirm your identity before issuing your first passport and from October 2006 will ask you to attend an interview in order to do this. Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea. What Is Not Included In Your Holiday Price. The first/second nights of the stay will be considered the free nights. Extra Leg Room seats are not available to pre-book on all airlines. The advice can change so check regularly for updates. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. However, in order to give some guidance to the holiday price for the most popular itineraries, the price panels throughout this brochure display guide prices based on specific holiday duration's, room types, board basis, flights and overseas transfers or car hire (as specified). Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. ECD may be required by us or the airline. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. citalia manage my booking. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. But ATOL protection does not apply to all holiday and travel services listed on this website. Airline regulations vary and some refuse permission to fly to women who will be 28 weeks (or more) pregnant on the date of their return journey. Our offers include room upgrades and board upgrades. The official star ratings are awarded by the Italian National Tourist office in each region. You will be liable for any additional costs incurred. Explore one of the worlds most historic cities, followed by Italys spectacular coastline. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. Key collection is normally available until 20.00hrs. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. Therefore, children and non-swimmers must always be supervised by an adult and no one should swim shortly after taking food or drink. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). Public holidays and religious festivals may also affect the availability of resort and hotel facilities. Discover the new features. In the unlikely event, however, that your preferred class of travel is not available when the reservation system opens up you will be entitled to the options specified in the paragraph If We Change or Cancel Your Holiday. Some airlines offer a supplement for a priority boarding service. Take a look at our latest offers and start saving on your next luxury holiday today. Percentage discounts shown against a hotel (e.g. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea. They may not be comparable to UK ratings and the quality of hotels within the same category can vary immensely. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. A problem has occurred whilst trying to put together your holiday. An increasing number of countries require Machine Readable Passports. From time to time, building work or local improvements, such as beach dredging or roadwork, and its associated noise is unavoidable in a resort. This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. During local and national holidays, certain facilities and museums may not be available and therefore sightseeing tours and shopping may be limited and transport may be affected. We will tell you of any significant changes that we know about when you book your holiday. The Citalia website can be used by all travel agents to check availability of holidays, prices, holiday information and to book. Combine two of Italy's stunning lakes all in one trip. Log in with your email and proceed to "My Bookings". Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. The Neapolitan Riviera is Italy's most spectacular stretch of coastline and an idyllic holiday spot that has remained popular over many centuries. A number of items are prohibited in hold luggage, such as explosives and flammable products, so you must not travel with these products. For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . It is your responsibility to familiarise yourself with, and respect local laws and customs. Eight day tour with an insight into one of Italys most stunning regions. In accordance to Club Vistara Program policy, we request you to please accept Club Vistara terms and conditions to proceed. Allow us to help you filter through our best holidays based on your desires and needs. The price you pay will therefore be more than the face value shown on your tickets. Well help you navigate the top sights and attractions of this wonderful island. ASSISTANCE. Well help you navigate the top sights and attractions of this wonderful island. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. Book Manage Help United Kingdom Log in Please log in to access the page requested Membership number / Username PIN / Password Forgotten PIN / Password? The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). Some facilities, unless otherwise stated as included, may have extra local charges. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. This also applies to other specific views, for example 'lake view' or 'city view'. Your electronic documents are available on our website within 28 days of departure. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. Start earning points with the Volare program. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. Seats with extra space can be pre-booked on a number of airlines for an extra charge. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. Please see ourTravel with Confidence page for full details. Please note that these supplements only apply to facilities booked and confirmed in the UK. Please ask for details at the time of booking. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. I have changed my booking . E-Docs can be accessed under the "My Booking" portal located in the top right corner of our website. Citalia cannot accept any liability should the airline subsequently refuse the use of a car seat. The card and the booklet "Health Advice for Travellers" can be obtained from the Post Office. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Citalia has partnered with Avis; providers of premium car rental for over 70 years, to provide you with first rate service when hiring a car. Some hotels offer reductions for children aged 16 and under (on date of return), and these will be reflected in your holiday price. Suites are two rooms one of which is a bedroom (unless otherwise stated) with a separate seating area. Six-character booking reference. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. Our ATOL number is 0285 and our ABTA number is V4068. The advice can change so check regularly for updates. To see the list of items and some useful information about hold luggage and hand luggage prohibited items, go towww.direct.gov.ukor contact your airline. NB our liability starts and ends at the UK airport, station or port of your departure and arrival (excluding any arrangement that Citalia have not booked on your behalf), Consequential loss not directly linked to the pre-paid contract, Transfers between Gare du Nord and Paris Bercy stations in Paris or between stations and hotels in Paris, Charges made by hotels for sun-beds, tennis courts and any other activity or equipment, Refundable deposit for villas, apartments and car hire (where necessary), Any charges levied for an infant's cot or food, Any local charges, which may change without notice, There are strict rules about bringing prohibited food items, such as animal products, back into the EU even if they are meant for personal use.

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