Travel insurance is also recommended by the Foreign and Commonwealth Office. To access our student deals all you need to do is sign up for a FREE membership so we can verify your student status. You agree that you are bound by such additional terms and conditions. If you need information regarding visa and other travel document requirements for your trip please let us know. You will need to have the card number, expiration date, CCV (3 or 4 digit security code), name as it appears on the credit card and the billing address. Cancellation received 59-30 days before departure of first product to depart in relevant booking: Deposit shall be held and an amount equal to 50% of the remainder of the payments made by you in respect of the cancelled product shall be refunded to you. Delta and American Airlines are just two examples of major airlines now allowing credit to be used through 2021. If your flight is eligible to receive frequent flyer rewards, you can make sure you get proper credit in one of two ways. Travel documents include airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) used to confirm an arrangement with a service provider. Federal law requires that we refer you to the Department of Transport disinfection website at http://airconsumer.dot.gov/spray.htm. Its important you read your airlines policies for any restrictions as we are bound to each airlines policy. Any errors in names, dates, or timings on your documentation will be your responsibility if not reported at the time of booking. We do not warrant the accuracy of information provided by any external service and accept no liability for any loss or damage which you may suffer in reliance on it (except to the extent caused by fault on our part). In short, we can offer you whatever your ticket is eligible for, please trust that we are working hard to offer you the BEST option we can find for your ticket! No one other than a party to this agreement, their successors and permitted assignees, shall have any right to enforce any of the terms of this agreement, including under the Contracts (Rights of Third Parties) Act 1999. On the booking of any accommodation you will receive a reference number and a booking confirmation email from hotelinfo@studentuniverse.com. Generally speaking, its better to book sooner rather than later if you know you need to be somewhere. We exercise care in the selection of reputable travel service providers but we are not ourselves a provider of travel services and have no control over, or liability for, the services provided by third parties. You will need to know the legal name and date of birth of your friend(s). No representation or description of the protection made by StudentUniverse to you constitutes a binding assurance or promise about the protection, and you agree not to rely upon any such representation. We may also disclose your personal information to our overseas related entities and to service providers who perform services for us within and outside the UK. It depends on the airlines waivers and if the travel ban actually applies to you. Please confirm which airline your credit is with by visiting My Wallet. We sell various travel related products on behalf of numerous transport and accommodation service providers, including, but not limited to airlines, coach, rail, and cruise line operators, and hotels. comments . We also do not offer any compensation if another customer books the same itinerary as you at a lower price. In all circumstances, we will not be liable where any failure in the performance or provision of your travel arrangements is due to: (a) your acts or omissions or the acts or omissions of another member in your group (b) any third party not connected with the provision of your travel arrangements and where the failure is unforeseeable or unavoidable or (c) unavoidable and extraordinary circumstances (including but not limited to war, threat of war, riot, civil disturbances, industrial dispute, terrorist activity and its consequences, natural or other disaster (such as volcanic ash or hurricanes), nuclear incident, fire, adverse weather conditions (actual or threatened, including snow and fog), closed or congested airports or ports, unavoidable technical problems with transport and similar events). Any provision (or part of any provision) of these terms and conditions which is invalid in any jurisdiction is invalid in that jurisdiction to that extent, without invalidating or affecting the remaining provisions (or part provision) of this agreement or the validity of that provision in any other jurisdiction. Airlines can change the price of airfare very frequently based on a multitude of factors. It includes a Dispute Resolution clause under which certain disputes must be decided by an arbitrator and without a judge or a jury trial. Always free! If we can't resolve your complaint, go to abta.com to use ABTA's simple procedure. Are the prices I see on your site in U.S. Please know that we understand and empathize with your frustration over this situation. Call us when youre ready to rebook and we can help you use credit. At the time, most countries haven't announced a vaccination requirement. It is strongly recommended that you communicate any complaint to the travel service provider in question as well as your travel consultant without delay. Any request for changes to be made must be in writing from the leadnamed traveller who made the booking. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. To find the change rules for your flight ticket, look under the My Trips section of your account. To find the change rules for your flight ticket, look under the My Trips section of your account. In these circumstances (except where you have failed to pay the final balance) you can either have a refund of all money paid or, if available, accept an offer of alternative travel arrangements of comparable standard (we will refund any price difference if the alternative is of a lower value). The credit will be for the remaining amount of your ticket. When booking accommodation you will receive a reference number and a booking confirmation email from StudentUniverse on behalf of the accommodation provider. All flights are non-transferable and cannot be used by anyone other than the ticket holder. We thought so! We offer more than just airfare for students; we offer fares for Youth (ages 16-25), Faculty and airfare for everyone else. Verify your student status to purchase exclusive student fares. Upon confirmation, any arbitral award may be enforced in any court of competent jurisdiction. StudentUniverse empowers young adults to experience the world with discount travel. Please reconfirm your flights at least 24 hours prior to departure. You must not make any booking unless you understand and agree with these Booking Conditions. Some airlines permit accrual of frequent flyer points/miles for our Student/Youth plane tickets, and others do not. The Foreign and Commonwealth Travel Advice Unit may have issued information about your travel destination. last updated: June 29, 2021. Regardless of the situation, we have to stick to airline policy. Such recipients may include the overseas travel service providers with whom you seek to make a booking. So yes, they would ask you to upload some documents before . Please note that for all air bookings a service fee of up to 16 will apply. We believe that travel is essential to a modern education and that students return enlightened and inspired. Yes! However, StudentUniverse and its affiliates, parent company, employees, shareholders, subsidiaries, affiliates, officers, directors, successors, agents, and assigns do not own or operate any entity that provides goods and services for your travel, including, without limitation, lodging facilities, airline, vessel, motor coach, or other transportation companies, guides or guide services, local ground operators, providers or organizers of optional excursions, food service providers, etc. For students and those under 26, our cheap flights, hotels and tours make it affordable to travel anywhere you want to go. All airline tickets must be issued in the name of the passport/photo identity holder. StudentUniverse enables the instant booking and payment (full or 10% deposit) of travel accommodation through our website (/hotels) and those of our affiliate sites. You will be given immediate feedback on whether the code worked and if not, why. At this time, many (although not all) airlines have issued a waiver for a free change for any travel in March or April. Yes, same airline. Our registered office is at Level 6, CI Tower, St Georges Square, High Street, New Malden, Surrey, KT3 4TE. You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. Any errors in names, dates and timings may result in an inability to use that booking and the booking being cancelled. Travel for less and live for more with deals, contests and more. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate. We are not obliged to accept your order and may, at our discretion, decline the order. How much can I bring? Please review your travel documentation carefully and advise us immediately of any errors in names, dates or timings. Please ask us to confirm what protection may apply to your booking. They may change due to air traffic control restrictions, weather conditions or operational requirements. Anyone can book with us, just not everyone will be able to get access to special discount student fares. You should be able to view your travel credit in the "My Wallet" section of your account when logged into our site. you may have booked a United ticket that was operated by a partner airline). Enjoy the discount! Travel guidelines are continuously changing as the situation continues to evolve, but we're keeping an updated list of where you can travel, and what guidelines or restrictions are in place, on our blog. Write a Review. When changing travel arrangements we may have to rebook you to current fares and rates, which may result in an increase in the cost of your arrangements, in addition to our administration charge and the travel service providers change fees. advance purchase tickets and non-flexible fares) may not be changeable after a reservation has been made and any alteration could incur a cancellation charge of up to 100% of the service cost. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. accommodation (c) vehicle rental or (d) other tourist services This deposit is non-refundable unless your tour is cancelled by us. We are obliged to maintain a high standard of service to you by ABTAs Code of Conduct. If you book other travel arrangements, such as accommodation only, this protection doesnt apply. Please be aware that most travel bookings are non-refundable and cancelled bookings will incur charges. When booking with one of our consultants, please let them know your frequent flyer membership details (or other applicable loyalty program details) for inclusion in your booking. Eligibility, Joining, and Website Information. Change penalties will be listed underneath your itinerary under 'Change & Cancel.'. Many airlines are updating their policies regarding travel credit use deadlines. Become a FREE member to access our exclusive student travel discounts. Individual countriesor even airlineshave the ability to require vaccinations from would-be travelers. We recommend that you contact the airline or visit the airlines website to confirm your scheduled departure time 24 hours prior to your flight. Then, on that page pick the best promo code, or deals, you interested and click the 'View Coupon' button. Masks are now mandatory in airports, train stations and other ports of travel. If you arrive late for a flight according to the airline's check-in requirements, or miss a flight, for ANY reason you will lose the total value of your ticket. Additional costs are your responsibility. We recommend that you consult with your doctor or specialist clinic before commencing travel. We bring to your attention the existence of a 'Community List', which contains details of air carriers that are subject to an operating ban within the EU. For your protection, we recommend that you purchase trip cancellation and travel accident protection. We know, its very confusing! Certain airfares and services (including some packaged airfares and services) are booked at especially competitive rates which may require payment in full at the time of booking and may be non-refundable. StudentUniverse assumes no liability for the acts of the service provider in refusing service. These policies and rules are binding on you, so be sure to review them before purchase. Please contact us to see if your booking qualifies. Please be patient with us and know that a real human is on the other end of your call or chat answering your questions. In addition, the US is requiring all passengers arriving on an international flight to have a negative COVID test taken within 3 days prior to your flight. How do I book seat assignments and meal requests? Heres some answers to the top questions we are getting and information to help us help you faster. A change to your student status will not impact your travel credit. Alternatively, you can contact ABTA Information Department on 0203 117 0599 (calls will be charged). We really cant speak to any insurance questions. See the chart above for the best number to call. Please ensure you read the credit details and then give us a call when youre ready to book. Your rights under your contract for travel arrangements will depend on the type of travel arrangement you book with us, which will be either a booking for package travel or for one or more individual travel services. If you require your confirmation email to be resent please contact us. proof of yellow fever vaccination) may deny you entry into a country or invalidate your travel insurance cover. You will need to have their legal name as it appears on their ID and their date of birth. Where we disclose your personal information to a third party overseas recipient, you agree that the recipient may be located in a country with laws that do not protect personal information as stringently as those of the UK. Please check your applicable loyalty program for the specific terms of your membership. Tuition and Fees Refund Policy. We encourage you to review the privacy notices of any third party service provider whose services we arrange on your behalf. Once you call, you can leave your number for a call back when we get to your place in line. Some fares are for verified students, teaching faculty, and youth aged 16-25 years old only. Search for the total number in your party and log in (or Sign up) as yourself. We may correct any pricing errors on our website at any time. If that happens, we will not pay any booking cancellation or other fees or any accommodation, travel or other costs you incur because you are denied boarding, are unable to travel as scheduled or are otherwise unable to use your booking. If your flight gets cancelled by the airline and you still need to fly your best options are to either call us so an agent can re-book you or simply purchase another flight. It is your responsibility to check the USA Government Travel advisories for your intended destination at https://travel.state.gov/content/travel.html. Do not book a roundtrip flight only to use the return portion. If you cant answer your phone anytime, it may be better to DM us so that you wont miss our messaging back (please note, we still may not be able to respond right away). If you have a flight booked for later in the year, your flight may or may not be eligible for a refund, depending on the airline. You may see the name StudentUniverse affixed to motor vehicles, on signs around the hotel or elsewhere. Then, on that page pick the best promo code, or deals, you interested and click the 'View Coupon' button. At this time, airlines have stopped issuing refunds to focus on customer service and protecting passengers. Do you have better flight specials available by phone. https://travel.state.gov/content/travel.html, www.libertytravel.com/flights/baggage-fees.jsp, https://www.studentuniverse.com/about-us/privacy-notice. We are committed to protecting your personal information and will process your personal information in accordance with our Privacy Notice, available online at studentuniverse.co.uk/students/privacy-notice or in store. Travel documents may be subject to certain conditions and restrictions including being non-refundable, non-date-changeable and subject to cancellation and amendment fees. Eligibility, Joining, and Website Information, Itineraries with more than 2 destinations. If your new flight is more expensive than your travel credit, you will be required to pay the fare difference at time of booking. +1 617 321 3281 if you booked online through our website. However, you agree to look solely to the insurer, and not to StudentUniverse, its affiliates, parent company, shareholders, officers, directors, agents, employees, or contractors with respect to any policy of insurance purchased or offered through the StudentUniverse or affiliate websites. If you would like us to petition to the airline for a special request, we will advocate on your behalf. Many times the airline shown on your ticket is not the airline you actually booked your ticket with (i.e. Never miss a flight (deal) again Travel documents may be subject to certain conditions and/or restrictions such as, but not limited to, being nonrefundable, non-date-changeable, and subject to cancellation and/or amendment fees. If, after our confirmation has been issued, you wish to change your travel arrangements in any way, for example your chosen travel dates or accommodation, we will do our utmost to make these changes but it may not always be possible. Your credit is only good for the original airline your flight was booked with, and you'll need to give us a call to rebook. You can still book with StudentUniverse. Any claims that may fall under the relevant travel protection policy must be submitted directly to the insurance company identified in the policy. A refund must never exceed the original payment amount. All airline tickets must be issued in the name of the passport/photo identity holder. How do I book seat assignments and meal requests? Out of normal office hours you may also contact our emergency assistance department on the numbers specified in the section below titled Emergency contact. Therefore, where your requested travel arrangements require that your personal information be sent to an overseas recipient (other than any of our overseas related entities), you agree that this is at your risk and we will not be liable or accountable for how those recipients handle your personal information. Please see your booking confirmation email for details of your booking provider and confirmation reference. If your flight has been canceled by the airline, we will be happy to submit a request to the airline on your behalf for a refund. The name on the credit card can be different than the name of the traveler. Please understand this process can take several months to get a resolution and we cannot guarantee it will result in a refund. You are solely responsible for any such fees. You may cancel your travel arrangements at any time, however please note that certain travel arrangements may be non-refundable. Get Studentuniverse Refund Policy Promo Code from this link and save money on your next purchase. These Booking Conditions apply to bookings you make with our consultants (by phone or by email) as well as online bookings you make on our website. Yes! Some US states are also requiring COVID tests for travelers to enter. 198 User Reviews. In the event that payment has been made to StudentUniverse by credit card, you agree that you will not seek to charge back your payment to StudentUniverse. If your search has some of these special fares available it will be messaged in the search results. To the extent of any inconsistency between a travel service providers terms and conditions and the terms and conditions set out herein, the travel service providers terms and conditions shall prevail, save to the extent that any provision in the travel service providers terms and conditions is deemed to be invalid or unenforceable. Please contact us by phone if you are having technical difficulties on our site. These include: In these instances, you would need to contact us for help completing your booking. This maximum amount will only be payable where everything has gone wrong and you have not received any benefit at all from your package travel arrangement. For students and those under 26, our cheap flights, hotels and tours make it affordable to travel anywhere you want to go. To find out if there is a fare difference . You therefore agree not to look to StudentUniverse and/or its affiliates, parent company, employees, shareholders, subsidiaries, officers, directors, successors, agents, and assigns with respect to any act or omission of such providers. It is important that you ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities (including, in certain cases, visas for transit points). No date changes are permitted outside of your tickets validity period. Bottom Line. (Opt out at any time). That depends on a variety of factors, including the Covid case levels in your home and in the destination, your personal health and comfort levels, the restrictions of your home country and destinations and other factors. In addition to our administration charge, you will have to pay the travel service providers applicable cancellation charges. We accept no responsibility for any extra expenses that may arise, extra hotel taxes and fees, cancellations or freight charges from your bank or credit card company. Our Privacy Policy, which you agree may be updated from time to time in our sole discretion, is available for viewing at https://www.studentuniverse.com/about-us/privacy-notice. Give us a call back when you're ready to rebook. All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by these travel service providers. StudentUniverse UK has got you covered. Most airline tickets do allow changes for a fee, plus any difference in fare. The active codes can always be found on our Promo Codes Page. Due to the large volume of requests, our teams are currently prioritizing customers whose travel is scheduled within the next 72 hours. You may acknowledge and agree to these Terms: (i) electronically, including by e-mail; (ii) by handwritten signature; or (iii) by your payment of the invoice and/or your use of the services provided by StudentUniverse or any other travel supplier related to your booking. Typically, airline policy requires that you use credit for the same destination, but in some cases you may be able to change it. Please be aware that overseas safety and hygiene standards are often lower than in the UK. We will try to reach you again as soon as we can. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). We cannot guarantee the accuracy of any ratings set by accommodation providers. You are responsible for confirming with the United States Department of State or representative government agency of the country to which you are traveling to confirm the requirements for visas and/or other requirements for admission to your destination. If you book a package which does not include flights, our ABTA membership means that we provide financial protection for your money. By purchasing a ticket from us, you give StudentUniverse explicit consent to contact your school to verify your current enrollment status. If we are unable to do so, any dispute arising out of or relating to this Agreement (including the interpretation, validity, breach, performance, or negotiation thereof) or your relationship with StudentUniverse (a Dispute) shall be resolved by final and binding arbitration governed by the Federal Arbitration Act, 9 U.S.C. Yes, and this depends on the airline's policy. StudentUniverses obligations to you are to make travel bookings on your behalf and to arrange relevant contracts between you and the travel service providers. Your rights in relation to packages arranged by us are set out in these Booking Conditions (which are deemed to incorporate all terms and conditions of each travel service provider for the various components of your package travel arrangements). Minimum stay and maximum stay rules apply to return and multi-stop flights. Currently, there are no nationwide testing requirements for domestic travel, but each state may set their own requirements. Please advise your consultant of any special requirements that you may have, for example, special meals, medical requirements, and so on. In addition, StudentUniverse has its own cancellation policies and rules to which you also agree: Cancellation received 60 days or more before departure of first product to depart in relevant booking: Deposit to be held. Save your details for a quick and easy checkout process. Maybe. Refund Policy. We will advise you of the amount of the deposit and date for final payment at the time of your booking. accounting for a significant proportion of the package. All departure and arrival times on your flight ticket are provided by the airline and are estimates only. If you look up reviews of tripmate, you will see 1 star across the board. We will not be liable for any loss you incur if and insofar as you are able to claim for damages under a travel insurance policy. Please note, you may not meet the eligibility requirements and may be required to obtain a visa. We advise you also to print the on screen confirmation. You may, however, choose the law and jurisdiction of Scotland or Northern Ireland if you wish to do so. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. All such terms and conditions (including limitations of liability) apply to these Booking Conditions and, accordingly, a reference to these Booking Conditions shall mean the terms and conditions set out herein as well as all terms and conditions of any provider of your travel services. If you are paying by this method you will need to request account details from your consultant and make the payment at least three business days prior to the actual due date. Anyone can book with us, just not everyone will be able to get access to special discount student fares. Studentuniverse Refund Policy Promo Code You may check the link for Studentuniverse Refund Policy Promo Code. There are additional requirements if the child is travelling with only one parent, with neither biological parent, or unaccompanied. Studentuniverse Refund Policy Coupon Code can be found at this link. Most Popular. We offer exclusive student flight discounts that can't be found anywhere else and offer steeper flight and travel deals when we know students want to travel. Your StudentUniverse reservation number (typically 6 letters) Your full name and date of birth ; The original flight date; The airline; . You must contact your airline directly and or visit its website for specific information regarding these guidelines and/or any additional fees. You are solely responsible for any such fees as well.
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