Remote Network Monitoring allows the resolution of network issues before they become major problems. 24 x7 proactive network monitoring gives clients peace of mind that key components of the network infrastructure are operating reliably. The solution identifies and suggests key network elements to be monitored, such as Internet connectivity, firewalls, mail, web and file servers. The business impact level and escalation requirements are defined for each service monitored on each device. Thresholds are configured for each device in an intuitive dashboard that provides at-a-glance status of all the network elements being monitored. If a monitored device or element reaches a threshold, a notification is triggered by the system. Based on the notification rules, the alarm is verified and remote remediation is implemented.